legal notice

Privacy Policy

Effective date : 2026-01-01 | XRPFLOW

XRPFLOW (hereinafter referred to as “Company”) values users’ personal information and complies with relevant personal information protection laws and regulations.

Article 1 (Personal information items collected)

Required collection items

Collection pointcollection items
Sign upID, password, name, phone number, email, date of birth, address
Apply for stakingAsset type/quantity, deposit period
Deposit ConfirmationDeposit address, TX Hash, deposit quantity
operations managementCompensation settlement record, unstaking processing history

Automatically collected items

Service usage records, access logs, IP address, cookies, access device information

Article 2 (Purpose of collection and use of personal information)

  • Membership Management: Registration, identity verification, and fraud prevention
  • Staking service provided: Asset valuation, deposit verification, reward settlement, and unstaking management
  • Customer Support: Inquiry support, dispute resolution, and service improvement
  • To fulfill our legal obligations: Retention and submission under applicable laws

Article 3 (Retention and use period of personal information)

After the purpose of collection has been achieved, the personal information is destroyed without delay. However, if storage for a certain period of time is required in accordance with relevant laws, it will be stored safely for that period.

Article 4 (Provision of personal information to third parties)

In principle, it is not provided to third parties. Exceptions are provided only when required by law or with prior consent from the user.

Article 5 (User's Rights)

Users may request to view, correct, delete, or stop processing personal information at any time, and the company will take necessary measures without delay.

Article 6 (Measures to ensure the safety of personal information)

  • Password one-way hash processing, encrypted storage of important data
  • Restrict access to minimum number of people
  • Access record storage and periodic review
  • Install and update security programs

This policy will be effective from January 1, 2026.

XRPFLOW