Frequently Asked Questions

We currently support products for BTC, ETH, USDT, XRP, SOL, and ADA.

Supported assets are selected based on network stability, liquidity, and operating policies, and may be added or changed in the future depending on service conditions.

Before applying for a product, please carefully review the asset type, deposit period, applicable APY, and estimated rewards.

Estimated rewards are calculated based on the asset price at the time of application, the application quantity, the selected deposit period, and the product's APY.

First, the annualized reward is calculated using the APY displayed for the product. The estimated reward for the actual deposit period is then calculated according to the selected number of deposit days.

The product application screen shows the estimated reward rate and estimated payout quantity in advance. Any estimated amount displayed in Korean won is converted using the market price at the time of inquiry, so its KRW value may vary according to the asset price at the time of payment.

Rewards are paid in the same asset used for the application.

For example, rewards for a BTC product are paid in BTC, while rewards for an XRP product are paid in XRP.

Rewards are paid together with the principal on the maturity date of the selected product. After payment is completed, you can check your holdings and payment history under My Page → Wallet.

Early termination and early unstaking are not available while a product is active.

You can request unstaking after the selected deposit period has fully ended. Once received, the request is processed in order according to the network procedures for the relevant asset.

The actual withdrawal time may vary depending on each asset's chain environment and unbonding period. You can check the processing status in the product history under My Page or in the administrator processing status.

Once a product application is completed, the APY shown at the time of application is fixed for that product's deposit period.

Even if market conditions or APYs for new products change after your application, the APY already confirmed for your completed application remains unchanged.

Estimated rewards are calculated using the APY and deposit period selected at the time of application, and rewards are paid at maturity under those conditions. However, any amount converted into Korean won may vary with changes in the asset price.

For products subject to a lockup, withdrawals of the applied assets are restricted until the selected deposit period ends.

After an application is completed, the deposit period cannot be changed and the product cannot be terminated early. Please carefully consider whether you may need the assets in the short term before applying.

After the lockup period ends, you can request unstaking. Once processing is complete, you can check the principal and rewards.

After completing a product application, you can check its current status under My Page → Product History.

This page shows the applied asset, application quantity, applicable APY, deposit period, scheduled maturity date, estimated rewards, and processing status.

Assets paid after product maturity can be viewed under My Page → Wallet.

Applied assets are managed in accordance with the platform's operating policies and security procedures.

Separate management procedures are applied according to each asset's network environment and product operation method. Application and maturity processing records can be checked through the platform.

The service continuously monitors network conditions and operations to support stable asset management and smooth payment processing.

Each digital asset has a different network structure, market liquidity, operating method, and level of demand.

Each product's APY reflects the characteristics of the asset and the selected deposit period. Even for the same period, the applicable APY and estimated rewards may differ by asset.

You can check the exact applicable APY and estimated rewards by period on the product application page.

XRP products are structured to reflect various factors, including use of the XRP Ledger network, liquidity management, institutional trading, and market demand.

Because XRP has a different network structure and liquidity environment from other digital assets, the APY applied to its products may also be set differently.

Product APYs vary by deposit period. Once an application is completed, the APY from the time of application remains fixed until maturity.

When the selected deposit period ends, unstaking and maturity processing begins.

The time required for the results to appear may vary depending on each asset's network conditions and unbonding period. Once processing is complete, the principal and rewards are credited to the wallet.

You can check the final payment details under My Page → Wallet.